Refund policy

Subscriptions are monthly with no minimum term. Cancel at any time and the next renewal does not happen. You keep the period you have already paid for, and we finish any article already approved and in progress.

If you change your mind before we have begun writing, tell us and we refund that payment in full. You do not need to give a reason.

We grant this because it is fair, not because a consumer statute requires it — this is a business service governed by Wyoming law, so the statutory cooling-off periods written for consumers do not apply to it.

When your article is commissioned, the placement is bought and paid for on your behalf, and that cost cannot be recovered. From that moment the payment is no longer refundable.

We will not let that line surprise you. Nothing is commissioned until you have given us the brief, and we tell you when work begins — so there is always a window in which cancelling costs you nothing.

If the draft is not what you wanted, we rewrite it, as many times as it takes, until you approve it. Nothing is submitted to a publication without your approval. What we cannot do is return money already spent with the publisher.

Once an article is live it cannot be refunded. Publication is irreversible: the outlet has run it and we cannot recover the placement cost. This is the single most important line in this policy, and it is why we ask you to approve every article before it is submitted.

Your plan states a guaranteed number of publications. If we deliver fewer than that in a billing period, you choose: a pro-rata refund of the shortfall, or the missing placements added to the following period at no charge. Either way the shortfall is on us, and we will tell you it happened rather than wait for you to count.

Duplicate charges, charges after a cancellation, and charges for a plan you did not order are refunded in full as soon as we confirm them. Tell us and we will look the same day.

Email contact@notorify.com from the address on your account, with your business name and the payment date. We respond within two business days. Approved refunds go back to the original payment method, and your bank typically takes a further 5–10 business days to show it.

If you think something has gone wrong, please write to us before raising a chargeback with your bank. A chargeback freezes the account and stops us fixing the underlying problem, and in almost every case a direct message is faster.